Is Your Business Managing Information Technology for Success?
Perhaps your first thought is of course we are, or no way! Well chances are if you are like many organizations the answer is no. While many companies spend significant resources justifying the need for a particular new technology or application, the operational impacts are many times never evaluated.
The new application or technology investment may have been vetted to insure it delivers improved functionality, new customer services, or ROI but unless you are working in a large well organized environment the cost of proactively supporting the ongoing management is rarely adequately considered. It is assumed that IT will support whatever is implemented. But what is the true cost to the organization of not implementing proactive managed services? What is the impact to the organization if services are unavailable?
Many times service levels deteriorate until a crisis develops and it becomes obvious that the company is suffering losses. Network availability and performance Management are critical to ensure ROI. Performance management of servers, networks, and applications ensure that technology investments are protected and performance requirements monitored. Network availability monitoring ensure that outages are rapidly diagnosed and problem resolution timelines are kept to a minimum.
Want to protect technology investments, ensure ROI, improve productivity and company profitability? Implement a Managed Service Provider program that proactively monitors Information Technology assets.