I frequently speak with business owners that have done a remarkable job of building incredible businesses. Their vision and ability to create a thriving enterprise never ceases to amaze me. Whether it is a NY metropolitan records storage company, a global manufacturer of goods, a local NJ services organization, or otherwise, the creativity, market knowledge, and the capacity to innovate and grow market share is impressive.
Unfortunately these same bright and unique individuals many times find their businesses stymied by information technology demands. We see a recurring theme that is a lack of information technology expertise and accountability to guide the business, meet operational demands, maintain the infrastructure and make sound information technology investments. Many times the business owner or several employees on a part-time basis get to dabble in IT. Ultimately this becomes a recipe for disaster.
Many small to mid sized business rely on 3rd party resellers to advise them on products, and or services, which have little to do with ensuring the solutions meet the business needs ongoing. Or they have a break-fix person that is called in to respond to whatever the latest crisis is, patch things up and move on.
Network Management Solutions frequently becomes involved when an organization realizes that the manner in which they have been managing IT is no longer working. This can be due to an extended outage that can’t be cured by the current provider, or in house “staff”, or repetitive outages or slow-downs that can’t be explained or resolved, or worse yet a theft or loss of information.
Network Management Solutions guides organizations to make sound technology investments, delivering 24×7 remote managed services, while maintaining accountability for the performance, reliability, and well being of the technology infrastructure at a price point below a traditional self-service model.
The Managed Service Provider model works well, if you have the right partner. For additional information please contact us.