Managed Services for Improved Availability, Performance and Reliability

Managed Services Providers (MSP) enable organizations to focus internal resources on strategic company information technology initiatives while improving the availability, performance and reliability of their IT networks, applications and services.

MSPs can be cost effective sources to help companies improve service levels, reduce costs, improve employee productivity, while improving the management and planning of information technology resources.

In many organizations the proactive monitoring and management of IT networks, servers and applications is limited.  Many organizations take a purely reactive approach to managing technology responding to outages and problems as they occur. Unfortunately this approach has significant impact on a businesses core operations.  With proactive management many potential high impact outages can be eliminated through the use of trending analysis. Trending analysis and monitoring can identify degraded telco facilities, network bottlenecks, application or server consumption issues among other indicators which can be addressed prior to hard outages.

Well managed IT infrastructures ensure that IT investments are protected, applications are delivered on solid platforms, and employee and customer needs provided for. What is the true cost of service disruptions, degraded performance, repetitive problems on your business and its bottom line?  MSPs can provide critical services at a cost below that of many in-house operations and many times at significantly improved service levels.

Are You Managing Information Technology For Success?

Is Your Business Managing Information Technology for Success?

Perhaps your first thought is of course we are, or no way!  Well chances are if you are like many organizations the answer is no. While many companies spend significant resources justifying the need for a particular new technology or application, the operational impacts are many times never evaluated.

The new application or technology investment may have been vetted to insure it delivers improved functionality, new customer services, or ROI but unless you are working in a large well organized environment the cost of proactively supporting the ongoing management is rarely adequately considered.  It is assumed that IT will support whatever is implemented.   But what is the true cost to the organization of not implementing proactive managed services?  What is the impact to the organization if services are unavailable?

Many times service levels deteriorate until a crisis develops and it becomes obvious that the company is suffering losses.  Network availability and performance Management are critical to ensure ROI. Performance management of servers, networks, and applications ensure that technology investments are protected and performance requirements monitored.  Network availability monitoring ensure that outages are rapidly diagnosed and problem resolution timelines are kept to a minimum.

Want to protect technology investments, ensure ROI, improve productivity and company profitability? Implement a Managed Service Provider program that proactively monitors Information Technology assets.