Management of Hosted Networks and Applications

You have moved all your critical processing and applications to a hosted facility.  You have designed in all the fault tolerance and backup capabilities that would address any reasonable failure scenario.  Security is tight, the network is fast, latency is at an all time low and the cost of delivery is down. Mission accomplished, time to celebrate, right? Not exactly.

While you have been able to squeeze the design to get maximum performance and keep costs in line with projections you may have missed out on how to maintain that balance ongoing. The cost per square foot of data center space and or computer cycles and storage is at a premium. Your environment is a dynamic one and growth is inevitable.

In being a good steward, it is of critical importance that you can identify how resources are being consumed to keep pace with a growing demand. Unlike when you hosted your own equipment the cost to add a server or expand an application is more readily apparent as it will most likely appear on next months bill. Without performance management and monitoring  you may be lost for answers when management asks for justification.

Availability and performance management ensure that your finger is on the pulse of your infrastructure. Anomalies in usage may point to more than increased traffic to your sight or usage of core applications. There may be ongoing security issues you are unaware of, the latest generation of your new in-house application may be consuming inordinate resources and needs tuning, slow downs may indicate network segmentation is required.

Utilizing a third party Managed Services Provider can deliver significant benefit in managing your resources as well as reducing the cost in technical support staff.  Improved performance, expanded technical expertise, and cost benefits are obtainable with the right provider.  Network Management Solutions can assist in making your transition to hosted facilities an immediate and long-term success.  Please contact us to find out more about how we can help.

 

What’s Slowing Your Network Down?

Its a simple question, but do you really know?  Do your IT staff have the time, energy, tools, and expertise to manage response times?  In many small to mid-sized organizations the answer is no and even in many of the the largest of organizations this is true.  Internal staff often have too many high priority demands that get in the way of network monitoring and management functions.  While perhaps in the early stages of a network buildout many small performance dips go unnoticed.  However over time network performance issues unchecked can become show stoppers.

Network slowdowns can originate from a variety of issues and may be indicative of overbooked resources, improper patch management, unwanted user activity, viruses, failing circuits, among many other issues. Without diligent management and monitoring of resources issues that could have been addressed without disruption now manifest themselves as major infrastructure outages. While many organizations may consider outages as part of the day to day, the overall cost to your business and its efficiency may be many times greater then considered and can be avoided.

Managed Service Providers are a great compliment to busy IT staffs providing robust monitoring and management capabilities that help improve service levels, reduce the cost of operations, protect investments the company has made in technology, as well as assist the business in meeting its goals. Network Management Solutions has been helping organization design, implement, monitor and manage their IT assets since 1996.  Please feel free to contact us at http://www.nmscorp.com/contact-nms/ to find out how we can assist your organization in meeting its goals.

 

Proactive Security Management of Information Technology Assets

The management of security updates, critical server patches, anti-virus software and backup management are critical tasks in the proactive security management of information technology assets.

Unless your organization is proactively managing these critical elements the security of your information is at risk. Server and desktop management must be supported by structured operational plans.  Weekly server updates to patch OS deficiencies, security vulnerabilities or otherwise performance or availability related, need to be applied.  Additionally application updates also need to be applied on a regular basis to ensure the best application performance, availability, and security.    These same actions need to also be administered at the desktop as many security exploits are launched against desktops so proper patch management is critical.

While anti-virus and regular updates are a must some custom viruses operate outside of addressable memory and many go undetected.  It is therefore critical that comprehensive security suites be utilized that identify anomalous network or application activity which may have been a result of defeated anti-virus software.

Another critical activity to mange the security of information is a comprehensive backup management program.  This not only includes a  full and incremental backups but ongoing tape rotation to secure facilities and regular testing to restore data from backup media.  Testing restore capabilities to ensure viable backups will pay many dividends when lost data needs to be recovered.

While information security programs go far beyond these simple practices outlined pragmatic management of security updates, patches, data backup and restore capabilities are a critical component to ensure the security of your data.